Everyone already has it
No download, no account, no app store detour. A number works on the oldest handset in the family, and a message still arrives when the reception drops to one bar in a parking garage.
Family dental practice
A dental practice you can book from the bus, in the language you already text in
Six chairs, two hygienists and a front desk that answers a text faster than most practices answer a phone.
Not signed in — ask about anything public, or sign in from the chat to see your own bookings.
Ridgeway Dental
Preview — no live number yet
Today
A preview: this is the SMS thread, drawn in this site's own CSS. No number is connected and nothing sent here leaves the page.
Tap a reply and the assistant answers inside the frame — that is the live product, not a recording. What is real on this page
SMS
Why a dental desk lives on text and not on hold music
Almost nothing a practice gets asked needs a phone call. It needs a fast, written, cheap-to-ignore answer that survives a bus ride — which is exactly what a message to a number does, and what a hold queue does not.
Messages cost money per message
Every segment is billed, so length matters in a way it never does on a web widget. An assistant on this channel has to answer in two or three sentences and put the detail behind a link — which is a discipline, not a limitation.
Consent is the whole compliance story
A person has to opt in before a business texts them, every message has to say who it is from, and STOP has to work instantly and permanently. Reminders are the clearest case there is: useful, expected, and easy to leave.
See it answer
Three things worth asking
Each one opens the assistant with the question already sent — you only wait for the reply.
What does a check-up and clean cost if I'm not insured, and what's in it?
Answered from the published visit list and payment options through list_services and list_plans.
I need a filling looked at — can you get me the soonest slot, ideally early morning?
Opens the booking form as a card in the chat with a real slot picker, already set to what you said.
What's booked under RD-5218?
Asks which email it sits on, then reads it back. Signed in, it goes straight to your own appointments.
What you can book
Every appointment the book holds, with what it costs
Six kinds of visit, each with what it includes, who it suits and how long the chair is yours. The assistant books from this list rather than inventing an appointment type.
Check-up and clean
Thirty minutes with a hygienist and ten with a dentist: scale, polish, and a look at everything including the bits you cannot see.
Usually inside two weeks; Saturday slots go first
Same-day emergency
A held slot kept back every weekday for pain, a lost filling or a broken tooth. Seen, settled and told what it will cost before anything is booked.
Same day if you text before 11am
Filling
One appointment, white composite as standard, numbed unless you would rather not be. Price quoted from the size before you sit down.
Within a week of the exam that found it
Extended hygiene
A full hour for gums that need the time, with a written plan for what to do at home between visits.
Within three weeks
Home whitening
Impressions, custom trays and enough gel for a fortnight, plus a review to check the shade landed where you wanted.
Trays ready seven working days after impressions
Children's visit
Twenty minutes made deliberately dull: count the teeth, fluoride varnish, a sticker, nothing surprising.
Inside two weeks, after-school slots from 3:30
The desk
In the book this week
Confirmed and pending appointments with their reference and state. Look one up with its reference and the email it sits on, or sign in and see your own.
RD-5218confirmed
Six-month recall, hygienist then dentist, morning preferred
Confirmed for Thursday 07:40 with Dana on the desk and Priya in the hygiene room. Reminder goes out Wednesday evening.
RD-5204completed
Upper right, found at the last exam, quoted at $210
Done on 9 September, white composite, quoted price held. Numbness gone by early afternoon as expected.
RD-5233pending
Lost filling on a lower molar, eating on one side since Sunday
Held for the 12:15 emergency slot; waiting on a reply to say whether today or tomorrow suits better.
Signed in as the demo customer, the assistant reads these back through my_bookings. Signed out, it asks for a booking reference and the email it belongs to.
Paying for it
Three ways people pay here — insured, on the practice's own plan, or straight out of pocket with the price agreed first.
Insured
Your copay, quoted first
Anyone whose employer plan the practice already bills directly.
- Benefits checked before the visit
- The copay said out loud at booking
- Claims filed by the desk, not by you
- No balance billing surprises after the fact
Ridgeway Plan
$34 a month
People with no insurance who would rather spread two cleanings and an exam across the year.
- Two check-ups and cleans
- X-rays when they are due
- 20% off everything else on this list
- Children free on a parent's plan
Self-paying
Quoted per visit
One-off work, or anyone who simply wants the number before committing.
- Written quote before treatment
- The quote is the price, held for 90 days
- Payment plans over three months on work above $600
- No membership, no tie-in
Book a time
Pick a slot and say who it is for — the confirmation arrives by email. The assistant can open this same form for you — that is what open_desk_form does.
What is real here, and what is not
Ridgeway Dental is a business invented for this page. Read this before you believe anything else on it.
Genuinely running
- The assistant in the phone frame is a live Busymate AI assistant, grounded in this site's own published pages.
- The visit list, the payment options and the appointment book come from this demo's own MCP server — real tool calls, not pasted text.
- The page registers its own actions over WebMCP, so an agent can highlight a visit type or open the booking form.
- Signing in as the demo patient is a real identity hand-off: the assistant receives a name and an email address it never asked for.
Seeded, not connected
- There is no SMS number behind this page. Nothing typed here becomes a text message, and no carrier, phone or handset is involved at any point.
- Ridgeway Dental is an invented practice. The address, the phone number, the email, the clinicians, the prices and the appointments are all fictional — nothing here dials or reaches anybody.
- Appointments made here live in memory until this demo restarts. No chair is held and no reminder is scheduled.
The SMS connection is on the roadmap, not in production — this page shows the assistant half of it working against a seeded book so you can judge the experience before a number exists.
Put this on your own site
The same front desk, on your own number
The same assistant, the same page actions, the same identified sign-in — on your SMS setup instead of this one.
- Point the assistant at your site so your own prices, appointment types and policies become the answers it gives, as published content rather than a re-typed copy.
- Expose the book as a small MCP server: the slots you are willing to offer, a lookup by reference and email, and a read that only answers for the signed-in person.
- Give the booking tool an action card with a real slot picker, so a time is chosen in one tap rather than negotiated over six messages.
- Wire the identity hand-off so a returning patient is recognised and their own appointments answer without them typing anything they have typed before.
- Connect the number last, once the answers are right — the channel is the easy half, and it inherits everything above unchanged.
Frequently asked
The assistant answers from these same words — ask it any of them and compare.
Can I get seen today if something has broken?
Usually, yes. Every weekday keeps two slots back for emergencies — one late morning, one mid-afternoon. Text before eleven and the desk will normally find you one of them the same day, whether or not you have been here before.
Will you tell me the price before you start?
Always, and in a number rather than a range where the work allows it. The quote is written down, holds for ninety days, and nothing beyond it gets done without asking you first. Anything over six hundred dollars can be split across three months at no extra cost.
Do you take my insurance?
The desk bills most employer plans directly and checks your benefits before the appointment rather than after it, so the copay you hear at booking is the one you pay. If a plan is one the practice cannot bill, you will be told at that point, not at the counter.
What happens if I have to move an appointment?
Text and it moves — that is the whole reason the desk works this way. There is no charge for changing or cancelling with a day's notice. Two missed appointments with no word at all and the practice will ask for the visit up front next time.