SMS and this assistant
The same front desk, on your own number
This page shows the half of a text channel that is actually hard: an assistant that knows the practice's own prices and appointment types, holds a slot as a structured booking, and reads a signed-in patient's own visits back without asking them to recite a date of birth.
1. Point the assistant at your site so your own prices, appointment types and policies become the answers it gives, as published content rather than a re-typed copy. 2. Expose the book as a small MCP server: the slots you are willing to offer, a lookup by reference and email, and a read that only answers for the signed-in person. 3. Give the booking tool an action card with a real slot picker, so a time is chosen in one tap rather than negotiated over six messages. 4. Wire the identity hand-off so a returning patient is recognised and their own appointments answer without them typing anything they have typed before. 5. Connect the number last, once the answers are right — the channel is the easy half, and it inherits everything above unchanged.
What runs on this page
- The assistant in the phone frame is a live Busymate AI assistant, grounded in this site's own published pages.
- The visit list, the payment options and the appointment book come from this demo's own MCP server — real tool calls, not pasted text.
- The page registers its own actions over WebMCP, so an agent can highlight a visit type or open the booking form.
- Signing in as the demo patient is a real identity hand-off: the assistant receives a name and an email address it never asked for.
What is seeded rather than connected
- There is no SMS number behind this page. Nothing typed here becomes a text message, and no carrier, phone or handset is involved at any point.
- Ridgeway Dental is an invented practice. The address, the phone number, the email, the clinicians, the prices and the appointments are all fictional — nothing here dials or reaches anybody.
- Appointments made here live in memory until this demo restarts. No chair is held and no reminder is scheduled.
The full guide: https://busymate.ai/integrations/sms.